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1. Acceptance of Terms
Welcome to LiveMuse.
These Terms of Service ("Terms") govern your access to and use of the LiveMuse website, mobile applications, livestreaming platform, creator tools, and related services (collectively, the "Services"). The Services are operated by LiveMuse Media Inc. ("LiveMuse", "we", "us").
By creating an account, accessing, browsing, or using LiveMuse, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.
If you do not agree to these Terms, you may not use the Services.
2. Eligibility
To use LiveMuse, you must:
- Be at least 13 years of age or the minimum legal age required in your jurisdiction.
- Have the permission of a parent or legal guardian, who agrees to these Terms on your behalf, if you are under 18.
- Have the legal capacity to enter into binding agreements, or have a parent or legal guardian who does so for you.
- Comply with all applicable laws and regulations.
- Not have had a LiveMuse account terminated for violating these Terms.
LiveMuse reserves the right to suspend or terminate accounts that do not meet eligibility requirements.
3. User Accounts
Users must provide accurate, current, and complete information when creating an account.
Users are responsible for:
- Maintaining the confidentiality of login credentials.
- All activity occurring under their account.
- Updating account information when necessary.
Users may not:
- Share accounts
- Sell accounts
- Transfer accounts without authorization
- Create accounts using false identities
- Create a new account to get around a suspension or termination
LiveMuse reserves the right to suspend or terminate accounts that violate these requirements.
4. Acceptable Use Policy
LiveMuse is committed to creating a welcoming environment for creators, viewers, and community members. LiveMuse has zero tolerance for objectionable content and abusive users.
This Acceptable Use Policy applies to everything on LiveMuse, including livestreams, reels, posts, profiles, chat messages, comments, titles, and cover images. Users may not post, stream, share, or promote any of the following.
4.1 Adult and sexually explicit content
- Nudity, pornography, or sexually explicit acts
- Content designed for sexual gratification
- Sexual services or solicitation, including escort services and adult live chat
- Sexual content offered in exchange for tips, gifts, or exclusive stream access
- Non-consensual sexual content of any kind
Artistic performance, including dance, is welcome on LiveMuse. Performance content must still comply with this section.
4.2 Child safety
- Child sexual abuse material
- Sexualization, grooming, or exploitation of minors
- Content that endangers a minor
4.3 Harassment and abuse
- Threats of violence
- Targeted harassment
- Bullying
- Stalking
- Doxxing
- Intimidation
4.4 Hate speech and discrimination
Content that promotes hatred, discrimination, or violence against individuals or groups based on protected characteristics is prohibited.
4.5 Violence and dangerous content
- Incitement to violence or violent criminal activity
- Extreme graphic violence or gore
- Violent or extremist content
- Content that promotes or depicts self-harm
- Dangerous acts likely to cause serious injury
4.6 Illegal and regulated activities
Users may not use LiveMuse to:
- Promote illegal conduct or facilitate criminal activity
- Sell or promote illegal drugs, weapons, counterfeit goods, or other prohibited or regulated products or services
- Run gambling, lotteries, or games of chance for money
- Evade legal obligations
4.7 Fraud and deception
Users may not:
- Scam others
- Impersonate individuals or organizations
- Misrepresent affiliations
- Conduct fraudulent transactions
- Promote pyramid schemes or get-rich-quick schemes
4.8 Misuse of payments
Tips and exclusive stream access are payments for creative content and performances on LiveMuse. Users may not:
- Use tips or any other purchase to send money between individuals for a purpose unrelated to content on LiveMuse
- Tip their own account, or arrange tips between accounts to extract funds
- Use stolen or unauthorized payment methods
- Use LiveMuse to launder money or to evade taxes or sanctions
- Request refunds or file chargebacks in bad faith
4.9 Platform integrity
Users may not:
- Send spam or use bots or automated accounts
- Artificially inflate views, followers, gifts, or leaderboard rankings
- Attempt to bypass moderation, filters, or security measures
- Record or redistribute another user's stream or reel without permission
- Engage in other conduct that threatens platform integrity, user safety, or community wellbeing
4.10 Intellectual property
Users may not post or stream content that infringes the rights of others. See Section 11.
LiveMuse reserves the right to remove content or accounts that violate this policy.
5. Livestream and Reel Rules
Creators are responsible for all content streamed or posted through their accounts.
Creators must:
- Follow the Acceptable Use Policy in every livestream, reel, title, cover image, and caption
- Hold the rights to the music and other material they perform or use
- Have the consent of anyone who appears in their stream or reel
- Deliver the exclusive streams they schedule and sell access to
LiveMuse moderators may view any livestream, including an exclusive stream, at any time and without notice to the creator, in order to check compliance with these Terms.
LiveMuse may immediately terminate streams, remove reels, or terminate accounts that violate these rules.
6. Content Moderation and Enforcement
LiveMuse reserves the right to review, restrict, remove, demonetize, suspend, or terminate content and accounts at its discretion.
Content moderation may occur through:
- Automated systems, including text filtering and scanning of images and video, which may be operated by third-party service providers
- User reports
- Moderator review
- Internal investigations
By using the Services, you agree that content you post, stream, or send may be reviewed by these means.
LiveMuse may take action against content that:
- Violates these Terms
- Violates laws or regulations
- Creates safety concerns
- Harms users or the platform
Moderation actions may include:
- Content removal
- Livestream termination
- Warnings
- Temporary suspension
- Permanent account termination
- Monetization restrictions, including holding or withholding creator earnings
Repeated violations may result in permanent removal from the platform.
If you believe a moderation action was taken in error, you may request a review by contacting creator@live-muse.com.
LiveMuse does not review all content before it appears and is not responsible for content posted or streamed by users.
7. Safety and Reporting
Users may report:
- Harassment
- Threats
- Copyright violations
- Fraud
- Impersonation
- Inappropriate content
- Violations of the Acceptable Use Policy
Reports may be submitted through:
- In-app reporting tools, available on profiles, reels, chat messages, and livestreams
- Support forms
- Email support
LiveMuse reviews reports in good faith, aims to review them within 48 hours, and may take appropriate action.
Users may not knowingly submit false reports.
Emergency situations involving immediate threats may be referred to law enforcement.
8. Purchases and Virtual Items
8.1 In-app purchases
Purchases on LiveMuse are made through Apple App Store or Google Play in-app purchase and are processed by Apple or Google under their own terms. LiveMuse does not receive or store your payment card details. Prices are shown in the app before you buy and may change.
8.2 Gold Coins
Gold Coins are virtual items you can buy and spend on cosmetic features such as virtual gifts, chat effects, and profile frames.
Gold Coins are licensed to you for personal use on LiveMuse. They are not your property.
Gold Coins have no cash value. They cannot be redeemed, withdrawn, or exchanged for money.
Gold Coins cannot be transferred, sold, or given to another account.
Virtual gifts sent during a stream are a form of expression. They appear on screen and count toward leaderboards, but they do not transfer money or anything of monetary value to the creator.
Gold Coins do not expire.
8.3 Tips
A tip is a voluntary payment in appreciation of content or a performance a creator has provided on LiveMuse.
Each tip is a separate in-app purchase.
A tip is final once sent and does not entitle you to anything further from the creator or from LiveMuse.
Creators receive a share of tips as described in Section 10. (revisit)
8.4 Exclusive stream access
Creators may set an entry fee for an exclusive livestream.
Access is a separate in-app purchase and covers that one stream on your account only.
Access cannot be transferred or resold.
If a scheduled exclusive stream is cancelled or does not take place, Section 9 applies.
8.5 Subscriptions
LiveMuse offers an optional ad-free subscription at the price shown in the app.
Subscriptions are billed by Apple or Google and renew automatically each billing period until cancelled.
You can cancel at any time in your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period.
Subscription revenue is not shared with creators.
8.6 Changes
LiveMuse may add, change, or remove virtual items, prices, and features at any time.
9. Refund Policy
Digital purchases made through LiveMuse are generally non-refundable. This includes:
- Gold Coins
- Virtual gifts and other virtual items
- Tips
- Exclusive stream access
- Subscriptions
Because purchases are processed by Apple or Google, refund requests are handled by Apple or Google under their refund policies.
If you have a problem with a purchase, contact LiveMuse at creator@live-muse.com within 30 days of the purchase. We will investigate and help where we can, for example by restoring missing items or providing replacement access. This applies to:
- Unauthorized transactions
- Duplicate charges
- Technical failures
- Billing errors
- An exclusive stream that was cancelled or did not take place
If a purchase is refunded, reversed, or charged back, LiveMuse may remove the related Gold Coins, items, or access from your account and reverse any related creator earnings under Section 10.
LiveMuse may suspend accounts that abuse refunds or chargebacks. Nothing in this section limits rights you have under applicable law.
10. Creator Earnings and Payouts
10.1 Monetization features
LiveMuse may offer creators the opportunity to earn through:
- Tips
- Exclusive stream access
- Other monetization features LiveMuse may introduce
Gold Coin purchases, virtual gifts, and subscriptions do not generate creator earnings.
10.2 Eligibility
To earn and receive payouts, creators must:
- Be at least 18 years of age
- Maintain accounts in good standing
- Comply with these Terms and all platform policies
- Complete payout onboarding and identity verification with our payment provider
- Provide accurate payout information
- Be located in a country where payouts are supported
- Comply with tax obligations
10.3 Payouts
Payouts are made in US dollars through Stripe. Payout services for creators are provided by Stripe and are subject to Stripe's agreement for connected accounts, which creators accept during onboarding. LiveMuse may share creator information with Stripe as needed to provide payouts.
LiveMuse is not responsible for delays or failed payouts caused by Stripe, banks, or incorrect payout details.
10.5 Holds and reversals
LiveMuse reserves the right to:
- Investigate suspicious activity
- Delay payouts during reviews
- Reverse fraudulent transactions
- Reverse earnings from purchases that are refunded, reversed, or charged back, and offset those amounts against future earnings
- Withhold earnings connected to fraud or to violations of these Terms
- Suspend monetization privileges
- Modify monetization programs
10.6 Taxes and status
Creators are responsible for all taxes on their earnings. LiveMuse or Stripe may collect tax information and issue tax forms where required by law.
Creators are independent users and are not employees of LiveMuse unless otherwise agreed in writing.
LiveMuse does not guarantee earnings or financial success.
11. DMCA Copyright Policy
LiveMuse respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).
Users may only upload, stream, distribute, or otherwise share content that they own or have permission to use. This includes:
- Music, including cover songs and backing tracks
- Audio recordings
- Videos
- Images
- Logos
- Trademarks
- Copyrighted works
Creators are responsible for obtaining any licenses needed for the music and other material they perform or use.
Copyright owners may submit infringement notices to:
DMCA Agent creator@live-muse.com
A valid DMCA notice must include:
- Identification of copyrighted work
- Identification of allegedly infringing material
- Contact information
- Statement of good faith belief
- Statement under penalty of perjury
- Signature of copyright owner or authorized representative
If your content was removed and you believe this was a mistake, you may send a counter-notice to the DMCA Agent. A counter-notice must include:
- Identification of the removed material and where it appeared
- Your contact information
- A statement under penalty of perjury that you believe the material was removed by mistake or misidentification
- Your consent to the jurisdiction of the appropriate federal court
- Your signature
LiveMuse may:
- Remove infringing content
- Disable access
- Suspend repeat infringers
- Terminate accounts involved in repeated infringement
12. Intellectual Property
The LiveMuse platform, including:
- Software
- Logos
- Trademarks
- Branding
- Graphics
- Features
- Documentation
are owned by LiveMuse or its licensors.
Users may not:
- Copy
- Reverse engineer
- Modify
- Distribute
- Reproduce
platform assets without authorization.
By posting content, users grant LiveMuse a non-exclusive, worldwide license to host, display, distribute, and operate such content solely for the purpose of providing and improving the Services, including moderating content under Section 6.
Users retain ownership of their original content.
13. Third-Party Services
LiveMuse relies on third-party services, including:
- Apple and Google for in-app purchases
- Stripe for creator payouts
- Service providers for livestream delivery and for automated content moderation
Your use of those services may be subject to their own terms. LiveMuse is not responsible for the acts or omissions of third-party services. Our Privacy Policy explains what information is shared with them.
14. App Store Terms
If you downloaded the LiveMuse app from the Apple App Store, the following also applies:
- These Terms are between you and LiveMuse only, not Apple. Apple is not responsible for the app or its content.
- Your license to use the app is limited to Apple devices you own or control, as permitted by the App Store usage rules.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any. Apple has no other warranty obligation for the app.
- Apple is not responsible for any claims relating to the app, including product liability, legal compliance, consumer protection, or intellectual property claims.
- You confirm that you are not located in a country subject to a US government embargo and are not on any US government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service.
15. Account Suspension and Termination
LiveMuse may suspend or terminate accounts for:
- Violations of these Terms
- Fraudulent activity
- Security concerns
- Legal requirements
- Harmful conduct
- Repeated policy violations
Users may terminate their account at any time through available account management tools.
When an account is terminated, access to the account, its Gold Coins, and its virtual items ends. Creator earnings that are not connected to fraud or to a violation of these Terms remain payable, subject to Section 10.
LiveMuse may retain information as required by law, tax regulations, fraud prevention obligations, or legitimate business purposes.
16. Disclaimer of Warranties
The Services are provided on an "AS IS" and "AS AVAILABLE" basis.
LiveMuse makes no warranties regarding:
- Availability
- Reliability
- Performance
- Earnings potential
- Continuous access
- Error-free operation
Use of the Services is at the user's own risk.
17. Limitation of Liability
To the fullest extent permitted by law, LiveMuse, its affiliates, officers, employees, contractors, and partners shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of revenue
- Loss of data
- Business interruption
arising from use of the Services.
If liability is imposed, LiveMuse's total liability shall not exceed the amount paid by the user to LiveMuse during the preceding twelve months.
18. Indemnification
You agree to indemnify and hold harmless LiveMuse, its affiliates, officers, employees, contractors, and partners from claims, damages, losses, and expenses, including reasonable legal fees, arising from:
- Content you post, stream, or send
- Your use of the Services
- Your violation of these Terms or of any law
- Your violation of the rights of another person or organization
19. Changes to These Terms
LiveMuse reserves the right to modify these Terms at any time. When we make material changes, we will update the effective date above and notify users in the app or by email.
Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
20. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Nevada, United States, without regard to conflict-of-law principles.
Any disputes arising from these Terms shall be resolved in the courts located in Nevada, unless otherwise required by applicable law.
21. General Terms
- If any part of these Terms is found unenforceable, the rest remains in effect.
- These Terms and the Privacy Policy are the entire agreement between you and LiveMuse about the Services.
- If LiveMuse does not enforce a provision, that is not a waiver of its right to do so later.
- You may not transfer your rights under these Terms without LiveMuse's consent. LiveMuse may transfer its rights as part of a merger, acquisition, or sale of assets.
22. Contact Information
Email:
Website:
By using LiveMuse, you acknowledge that you have read, understood, and agree to these Terms of Service.